FAQs
If you can't find your answer here, please contact us.
Products:
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What products do you sell?
We sell freshly made, delicious peanut butter and four different nut butters. There's a detailed explanation for each product at their page.
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What are 'customised nut butters'?
Because we are all different and don’t share the same likes and dislikes, we will prepare fresh nut butters to your taste. We have two different textures to choose from - smooth and crunchy - and two different depths of roasting: lightly roasted or deep roasted. We can also add a pinch of salt upon request, just leave us a note before the checkout.
Delivery:
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Do you offer local delivery?
Yes, we offer local hand-delivery around the Teddington (TW11) & Twickenham (TW2) areas for just £1.
Free pickup from our HQ in Teddington is also available.
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Do you deliver to the UK?
Yes, we do deliver with Royal Mail second class (which takes 2-3 business days). As we are just starting the company we do need to charge £3 for the delivery fee. We aim to be able to waive this fee in the future as the business grows.
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Do you deliver outside the UK?
We get so many questions about delivering in Europe (yay!). In the next few months we will update you regarding deliveries in some European countries. First destination: Spain, followed by Germany and The Netherlands! But first we need to see how Brexit may affect our business.
Sustainability:
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How sustainable is Green Sparrow Foods?
Being as eco-friendly as possible is one of our core values. We're very proud to be offering plastic-free deliveries right from the birth of our business: paper tape, carboard boxes and reused paper bubble wrap; glass jars (made in the UK), metal lids and recycled paper labels. Some nuts get delivered to us in big plastic bags, which fortunately can be recycled, or large carboard boxes.
Stockists:
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Where can we find your products?
Apart from buying from this online store, we're incredibly excited to be announcing our first stockists:
- The Refill Larder - Plastic-free store in Teddington and Online. (18 High Street, Teddington TW11 8EW - www.refill-larder.co.uk)
- Teddington Traders Market - local market at The Anglers car park (3 Broom Road, TW11 9NR - @teddingtontradersmarket on Instagram)
- COMING SOON! Paul Cooper & Sons - Greengrocers in Twickenham (36 King St, Twickenham, TW1 3SN - 020 8891 1900)
- Avocado & Lemon - Mediterranean restaurant in Twickenham where you can find 'peanut butter on sourdough with caramelised banana'. (10 London Rd, Twickenham TW1 3RR - @avocado_and_lemon on Instagram)
If you're a business and are interested in our products, please do contact us - we would love hearing from you :)
Brand:
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How did this business start and why the name 'Green Sparrow Foods'?
Ah, it's so nice when people are curious to know about our story. Please do go to the About us page and enjoy the reading. PS: there's a lovely story behind the name.
